Unpacking in a Hurry

August 18, 2014


During a recent weekend trip with my wife, I noticed something I had not in 59 years of marriage: how she unpacks in a hotel room. The way someone packs, or unpacks, is not usually eye-catching; but I noticed we do different things when we enter the room.

My wife likes to stay organized and make the room feel like home after we check in to a hotel. This is especially important when we travel for a long stay. My wife walks around the room, examines the closet space, and asks me to hang up her hanging bag. She quickly unpacks the clothes to keep them as wrinkle-free as possible, and hangs them in the closet. I’m used to traveling a lot and I often leave my clothes in my suitcase. I usually search for the remote control, but I find that travel habits have changed.

This spring, our extended-stay TownePlace Suites brand took closets to a whole new level and launched a partnership with The Container Store®. All the new and renovated hotels going forward will feature the popular customizable elfa closet®. In celebration, we held a contest in New York to see how fast people could unpack their suitcases. Not only was it great fun, it was extremely entertaining to watch. The closets have multiple closet rods, large drawers and even shelves for shoes. It's perfect for guests who stay in hotels for a week or longer. You don’t know what you’re missing until you have it. This was a brilliant pairing that I am sure will delight our TownePlace guests all over the country.

Now my wife has closet envy for the closets at TownePlace Suites. I’ll probably have to get some for the house. How long does it take you to unpack when you get to your hotel room?

I’m Bill Marriott and thanks for helping me keep Marriott on the Move.  

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