Building a Foundation of Hospitality

Five years ago, my family’s foundation partnered with San Diego State University to create the China Hospitality Education Initiative, or CHEI. Our idea was to establish relationships with a few Chinese schools and offer hospitality teachers hands-on operational experiences and teaching resources to supplement textbooks.

Marriott's "Boots on the Ground"

A Snapshot from this Year's Business Council Conference I can’t believe it has been almost a year since the close of the Starwood acquisition. I am so proud of all of our associates and our integration teams for all of the hard work that they have done to make this...

Where's Your Happy?

Me and My Wife at Lake Winnipesaukee I recently had the pleasure of doing a fireside chat with my son, David, at a Marriott conference. The theme of our conversation centered on how we promote associate wellbeing through our TakeCare program and where we find our happiness. It’s a simple...

Here’s to the Journey!

Whether it’s learning a new skill, being a part of a great team, or making a difference in the community, these are the things that matter to our associates.

A Tradition Worth Celebrating

This year we recognize nine associates and four hotels who consistently go above and beyond for our guests and associates. I could write at length about each one, but I’ll highlight just a few here.

90 Never Looked So Good

This month, our company celebrates its 90th anniversary. In 1927, my parents drove east from Salt Lake City with a marriage license in one hand and an A&W franchise license in the other. They set their sights on Washington, D.C., and opened a nine-stool A&W root beer stand on May 20.

Marriott’s First Lady – A Tribute to My Mother

My mother was a woman of “firsts” and her story continues to pave the way for women striving to make an impact as businesswomen and true partners. My mother was a leader in our company and our family – her legacy is unforgettable.

An “Unusual” Cup of Joe

The Bo'i+o coffee shop at the Renaissance Santo Domingo Jaragua Hotel in the Dominican Republic If you’ve read my blog before, you know one of the great pleasures of my job is to visit our properties and associates. It’s something my father loved to do, too. He taught me the...

Tweet, Tweet

Associates at The Westin Santa Fe in Mexico City shared this photo as part of the #MICultureChat. Last March I blogged about the fun I had doing my first Twitter chat. In that post I promised I’d do another one because I enjoyed the experience so much. Recently, I sat...

Good Business = Helping Communities

Late last year, I had the opportunity to speak at the Annual Celebration of the Center for NonProfit Advancement. They are the leading advocate for nonprofit organizations in the Washington D.C. metro area. They have been doing tremendous work as champions for all nonprofits in our community. At the celebration...