A Tradition Worth Celebrating

This year we recognize nine associates and four hotels who consistently go above and beyond for our guests and associates. I could write at length about each one, but I’ll highlight just a few here.

90 Never Looked So Good

This month, our company celebrates its 90th anniversary. In 1927, my parents drove east from Salt Lake City with a marriage license in one hand and an A&W franchise license in the other. They set their sights on Washington, D.C., and opened a nine-stool A&W root beer stand on May 20.

Marriott’s First Lady – A Tribute to My Mother

My mother was a woman of “firsts” and her story continues to pave the way for women striving to make an impact as businesswomen and true partners. My mother was a leader in our company and our family – her legacy is unforgettable.

An “Unusual” Cup of Joe

The Bo'i+o coffee shop at the Renaissance Santo Domingo Jaragua Hotel in the Dominican Republic If you’ve read my blog before, you know one of the great pleasures of my job is to visit our properties and associates. It’s something my father loved to do, too. He taught me the...

Tweet, Tweet

Associates at The Westin Santa Fe in Mexico City shared this photo as part of the #MICultureChat. Last March I blogged about the fun I had doing my first Twitter chat. In that post I promised I’d do another one because I enjoyed the experience so much. Recently, I sat...

Good Business = Helping Communities

Late last year, I had the opportunity to speak at the Annual Celebration of the Center for NonProfit Advancement. They are the leading advocate for nonprofit organizations in the Washington D.C. metro area. They have been doing tremendous work as champions for all nonprofits in our community. At the celebration...

People First – Always

Visiting with our terrific associates at the Marriott Marquis Washington, DC Today our company was recognized on FORTUNE’s list of “100 Best Companies to Work For.” We’ve made the list before. In fact, Marriott has now been on this list every single year since it was first introduced back in...

Acting With Integrity

Integrity is essential in the business world. Without it, there is nothing trustworthy about a brand. There can be no long-term success for a company that doesn’t uphold uncompromising standards. At Marriott International, we have five core values that are the bedrock to everything we do. Acting with integrity is...

Diversity & Inclusion Matters

The team at the Marriott Marquis Washington, DC With over 6,000 hotels in more than 120 countries and territories, it’s vital to our company’s success that we reach across cultural borders to embrace differences. When unity is a priority, it strengthens our family of associates, which leads to a warm...

The Spirit of Aloha

If you’ve read my blog before, you know that I believe culture is everything. It’s the foundation to all that we do—in the interaction with our guests, associates and communities. And while Starwood didn’t have the multi-decade legacy of Marriott, they did have a belief in the importance of service...