Doing Good in Every Direction

I’m of the firm belief that to do something right, you can’t cut corners. I’ve been at that crossroads many times before, but I can confidently say I’ve done my best to do things the right way. This covers anything from maintaining ethical business practices to putting associates first. Personally,...

All in the Family with Fairfield by Marriott

Fairfield by Marriott turns 30 this month. In the blink of an eye, I’ve seen the brand evolve from its first property in Atlanta, GA, to nearly 900 hotels around the world, entering new markets like Brazil, China, and Nepal this year. Though a lot has changed, I’m comforted to...

Lending a Helping Hand

Hurricane season is hitting hard. Hurricane Irma has made landfall while cleanup is underway in the wake of Harvey. And as the floodwaters start to recede in Houston and other cities in the Gulf Coast, the stories are starting to emerge. Simple acts of kindness can mean the world to...

Building a Foundation of Hospitality

Five years ago, my family’s foundation partnered with San Diego State University to create the China Hospitality Education Initiative, or CHEI. Our idea was to establish relationships with a few Chinese schools and offer hospitality teachers hands-on operational experiences and teaching resources to supplement textbooks.

Marriott's "Boots on the Ground"

A Snapshot from this Year's Business Council Conference I can’t believe it has been almost a year since the close of the Starwood acquisition. I am so proud of all of our associates and our integration teams for all of the hard work that they have done to make this...

Where's Your Happy?

Me and My Wife at Lake Winnipesaukee I recently had the pleasure of doing a fireside chat with my son, David, at a Marriott conference. The theme of our conversation centered on how we promote associate wellbeing through our TakeCare program and where we find our happiness. It’s a simple...

Here’s to the Journey!

Whether it’s learning a new skill, being a part of a great team, or making a difference in the community, these are the things that matter to our associates.

A Tradition Worth Celebrating

This year we recognize nine associates and four hotels who consistently go above and beyond for our guests and associates. I could write at length about each one, but I’ll highlight just a few here.

90 Never Looked So Good

This month, our company celebrates its 90th anniversary. In 1927, my parents drove east from Salt Lake City with a marriage license in one hand and an A&W franchise license in the other. They set their sights on Washington, D.C., and opened a nine-stool A&W root beer stand on May 20.

Marriott’s First Lady – A Tribute to My Mother

My mother was a woman of “firsts” and her story continues to pave the way for women striving to make an impact as businesswomen and true partners. My mother was a leader in our company and our family – her legacy is unforgettable.